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Privacy Policy for Minalid
Effective Date: November 10, 2024
Minalid (“we,” “us,” or “our”) operates the website minalid.com (the “Website”). We are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
1. Information We Collect
Personal Data You Provide to Us
When you use our Website, purchase our products, or contact us, we may collect the following information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: If you create an account, we may collect your username and password.
- Order Information: Information related to your purchases, including payment information.
- Communication Data: Records of your correspondence with us.
Information Collected Automatically
When you visit our Website, we may collect certain information automatically, such as:
- Device and Usage Data: IP address, browser type, operating system, referring URLs, and browsing actions.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website.
2. How We Use Your Data
We use your personal data for the following purposes:
- To Process and Fulfill Orders: Including payment processing, shipping, and customer support.
- To Improve Our Services: Analyzing your data to improve our Website, products, and customer experience.
- To Communicate with You: Sending order confirmations, updates, and marketing communications, if you have consented.
- To Comply with Legal Obligations: Keeping records as required by law and cooperating with law enforcement requests.
3. Legal Basis for Processing Your Data
We process your data on the following legal bases:
- Contractual Necessity: Processing necessary to fulfill our contract with you (e.g., to deliver purchased products).
- Legitimate Interests: For improving our Website, detecting fraud, and maintaining security.
- Consent: For sending marketing communications. You may withdraw your consent at any time.
- Legal Obligation: When required to comply with laws or regulations.
4. Sharing Your Data
We do not sell your personal data. We may share your data with:
- Service Providers: Third-party vendors who help us operate our business, such as payment processors, shipping providers, and IT support.
- Legal Authorities: If required by law or in response to valid legal requests.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, we retain order and transaction data for 6 years to meet regulatory and accounting requirements.
6. Your Rights Under GDPR
As an EU resident, you have the following rights under the GDPR:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your data, subject to certain legal conditions.
- Right to Restrict Processing: You can ask us to restrict how we use your data in certain circumstances.
Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your data based on our legitimate interests or for direct marketing. - Right to Withdraw Consent: You may withdraw consent where we are relying on it for processing.
To exercise your rights, please contact us at [email protected].
7. Security of Your Data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality, enhance user experience, and analyze Website traffic. You may choose to disable cookies through your browser settings, but this may affect certain features of the Website.
9. International Data Transfers
Your data may be transferred to and processed outside the European Economic Area (EEA) to service providers that we engage. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.
11. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child under 16, we will delete it promptly.
12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Minalid
بريد إلكتروني: [email protected]
Address: Res Nassim Al Bahr 1, Temara
This Privacy Policy is intended to provide you with clear information about how we collect, use, and protect your personal data. By using our Website, you agree to the terms outlined in this Privacy Policy.